Friendly and courteous staff – 7-5-17
May and Jay answered my many questions professionally. The staff was friendly and courteous. The installation was amazingly fast.
– Thomas Gouldin
Excellent products AND service – 6-10-17
We had a wonderful experience with Panda. May is a great designer and really listens to her clients. We appreciated her thoroughness and her responsiveness to all of our questions. Jay and his installation team did a wonderful job on site. The finished kitchen truly exceeds our expectations and we really enjoyed working with Panda.
– Matt Cooper
Good experience – 6-7-17
I was very pleased with our experience with Panda Kitchen & Bath. The best thing I can say is that they came when they said, did the job well & always were available when needed. May Cheung was so knowledgeable & took care of all our needs. Price was very good, also.
Fabulous product and great service – 5-31-17
Molly was a joy to work with and helped this first time remodeler make sure the final product was a beautiful cohesive look.
– Lisa Taylor
Quality at an affordable price – 5-15-17
The customer service that was provided by May Cheung was fantastic. When we built our house in 2014, Panda Kitchen and Bath did our entire home from the Kitchen to the bathrooms. The price and the quality of product cabinets and granite was excellent. In May of 2017 we replaced our shelving in the Mud Room with the same cabinets that Panda put in the rest of our house. Once again May was very helpful and the cabinets look beautiful. The workers showed up on time and did a great job with instillation. We are very happy with our purchase and experience with Panda Kitchen and Bath and would highly recommend their product to others.
– Dawn Sperry
Great Service, Awesome price, Great workmanship – 5-8-17
I have been looking for a company to do my kitchen for a while. I rcvd several quotes and each time the price kept increasing – to make it worst those prices were with material in my opinion, were no good. My husband and I decided to walk in Panda Kitchen one Saturday just to look around. Walking in Panda’s showroom I immediately wanted to buy “my” kitchen. Their showroom had a little of everything, our only concern was with those nice material comes with a high price and that was not the case at all. To our surprised when we sat with Molly and she took our measurements and told us the price I was so surprised – the price was exactly what we were working with (NOT OVER PRICED). Molly even took the time to redesign our kitchen to how I dreamt would be, at no extra cost. During the time leading up to installation I called Molly a 100 times and each time she took my call with a smile on her face (even if I had asked the same questions or want to add/remove something). Molly is an awesome person to work with – she let us feel like an important customer. The day of the installation the installers arrived in the time frame given. They built our cupboards onsite and kept the work area cleaned and answered my yet again 100 questions with a smile on their faces. I have my bathrooms to complete and for sure Panda Kitchen will be the company to complete it.
– Simone Walters
The entire team was excellent !!! The project is beautiful. The staff was timely and very professional. Molly came up with a awesome design.
Awesome service- everyone involved was professional.
Kitchen Refurb – 4/24/17
Fantastic service and quality granite, love the results!! – Gene McElroy
– Gene McElroy
Wonderful service from start to finish – 4/24/17
This is my second time using Panda Kitchen and Bath, and I they give wonderful service for a great price. I got 3 bids on my kitchen remodel, and not only did we like Panda the best for design, but they cost less by several thousand dollars!
– Susan McBride
Excellent service – 4/24/17
Very professional, good pricing. Overall very pleased with the end product. Willing to work with our schedule.
– Barbara Williams
This is a very professional company that did a great job. My countertops in my kitchen look amazing. They answered my questions and gave A+ advice. I have no complaints, and I am a very type A person. Great work. Great experience. Finished fast too.
– Mrs. Hayes
Easy, smooth, and happy 2nd purchase in 10 years – 4/18/17
These are true and honest people to do business with. I returned to them after having them install a new kitchen 10 years ago . VERY HAPPY
– Shannon Rudd
Professional and Patience – 4/18/17
We undertook a second story master bath remodeling project that replaced formica with granite on an unrelated usually large vanity, with the hope that some of the excess granite could be used for the surround of a jet tub. May directed us to the stone source and both she and Jay worked over templates in order to utilize as much stone as possible. For the installation, the delivery team negotiated the 9.5 ft piece up a winding staircase with ease.
– Barbara Watkinson
Wonderful service, Wonderful Job, Wonderful Staff to work with! – 4/18/17
I have used Panda kitchens on three different houses, with great results. I respect their opinions, and suggestions, I have also recommended them to friends, and the feedback has always been positive.
– Pam & Leonard Anderson
Great Service, Awesome Price – 4-3-17
Panda replaced our kitchen cabinets and put granite on them 6 years ago and did an excellent job. They did such a great job that we knew we would use them again, and just had them replace granite on our cabinets for our new home. Once again, they did an excellent job and it looks beautiful. Thanks to May Cheung and her staff! I highly recommend Panda Kitchen and Bath.
– Carol Davis
Love my cabinets!!! – 3-30-17
The whole process was delightful! May was a joy to work with and explained everything very clearly. Molly was always there for back-up when I had a question and May was tied up. And on-site, Jay was wonderful; he was easy to work with and communicated clearly. Very impressed with all the installers … always arrived promptly and did a fantastic job. The #1 goal of everyone I worked with was to make sure I was happy. Thank you so much for being so patient with me and making my experience painless.
– Renee Neiman
Excellent Product, service, and price! – 3-30-17
We have had Panda Kitchen remodel our kitchen and bathroom and install a kitchen in a new construction. We have loved every project they have done for us! Their prices can not be beaten for the quality they offer.
– Tanya Williamson
Incredibly efficient, low cost – 3-24-17
My wife had used Kitchen and Bath Expo in Richmond for her kitchen and thought highly of them. We were renovating a coop at Watergate in DC and were happy to find they could install a kitchen there. The cost was probably less than 1/2 a custom kitchen. They put the choices together from a predefined selection of items but with a wide range to choose from. They also installed a vanity in our 1/2 bath. They coordinated with our general contractor and finished their part in essentially 2 da- had to come back briefly on a third day for a modification. Our general contractor commented on how industrious & efficient they were.
– Bob Chiteman & Lynda Rothwell
Excellent quality and service! – 3/10/17
We are so pleased with our experience with Molly and the team. From our initial visit and Molly’s recommendation, our granite choice was perfect! The installation crew were wonderful. Their timing, quality of work, attention to detail and cleanliness are qualities you do not find often. They were awesome!
– Brenda & Fred Karp
Great Service and Price
After months of agonizing over what pattern would look best with a floor that was already in place, I went with the opinion of the sales rep and I love the finished look. Very happy with the service.
Kitchen & Bath redo
We re-did both our kitchen and guest bath and could not be more pleased. Molly had some great ideas that we had not thought of which made things even better. Pricing was good too! Thanks again to Molly, Jay and the installers, everything looks awesome!
Dave & Yvette Campbell
Molly helped with the new design of the small kitchen in my art and crafts bungalow. She did a great job with making the kitchen more efficient by incorporating what had been unutilized space – her attention to detail was impressive. Overall I am very happy with the service I received and quality of the cabinets at Panda Kitchen.
Awesome Company – 2/14/17
Dealing with May was an amazing experience. She was able to take the information we brought to her and design the best looking cabinets for the space we had to deal with.
Wonderful, Friendly, Efficient – 2/6/17
We love dealing with Panda, May and Jay. They are so helpful and efficient. They are always accurate and prompt. Recently we did a vanity in our bathroom. It is perfect, like all of the work we have have them do. They also did our kitchen and dining room table a few years ago, and we are still loving it. They are friendly and we could’t be happier and will not go to any other place because of this. Their selection of granite and marble is really nice. We also recommend them to other people that we know and they are all impressed with their work. Thanks for a great job again, Myra and Glenn Thompson
LOVE my new kitchen!
When I went to May I had no idea what I wanted. My kitchen was small, little cabinet space, little countertop space, and extremely outdated. I needed some kind of direction. May completely helped direct me. May listened to my concerns and ideas, they came out to my house and took measurements and pictures of the kitchen and brought it back to her. That’s when she did her magic! She redesigned it and enhanced it, gave me more cabinet and countertop space than I could ever imagine that little kitchen would have! She is very honest and would tell you if she didn’t think something would not look right and explained why. I could not be any happier with what she did and the workers who installed our new cabinet and granite countertops! I wish I could show you the before and after pictures of this beautiful kitchen! I highly recommend anybody who is thinking about redoing their cabinets or countertops to go see her! I would have given my experience with May, the install, quality, pricing, and overall experience a 10 star if I could! THANK YOU SO MUCH MAY! Kathy Bradley
Best Renovation Experience EVER!
I have done many renovations and home flips, and have dealt with dozens of contractors, so I was very careful when choosing the company who would renovate my personal kitchen. Molly was incredible to work with. She is patient and creative, and even after we finalized a design she was still thinking of ideas of how we might make it even better. When the installers arrived they were mind blowing. They worked 11 hrs the first day without even taking a lunch break. Their work is meticulous and they were pleasant to have in my home. Their cleanup was great, and we were totally blown away with their efficiency. The finished kitchen is far beyond my expectations. It looks like we spent double what we did. If all home improvement went this smoothly and with such superior results I would take on more projects. Don’t bother looking anywhere else. I did exhaustive research and you will not get a better deal anywhere for the start to finish quality and responsiveness of Panda. Proceed with confidence! My sister also had a similar experience about 7 years ago, so this record of excellence is consistent.
WOW….The installers showed up on time and worked like a well-oiled machine. No wasted steps or guess work. They were professional and got the work done in record time. Now we have an amazing kitchen island and my wife is happy! Life is good.
Eddie & Pam Patterson
I came to Kitchen Bath and Expo after visiting four kitchen remolding facilities. May was referred to me by a coworker. I have to say that she is wonderful. The other places were okay but they did not seem interested in helping because I was not at the ready to buy stage. May was understanding, she followed up with me and when I was ready she was an excellent in helping with the designing of my kitchen. My family is enjoying our new kitchen and I would like to also thank Jay and the install contractors. We love everything. Her ability to put a design on paper also with her pleasant demeanor was excellent. She was okay with showing me how things would look so that I was comfortable making the final decision. Thanks so much for all that you do.
Panda and Molly guided us through each step with solid, clear and honest feedback. Quality service and products were delivered and installed exactly as promised. We were apprehensive going into this project (a complete kitchen redo) but Panda was awesome. We highly, and without hesitation, recommend.
Couldn’t be happier
Although I have a small kitchen and bath this was a big project for me. At the beginning I was not comfortable at all with my ability to turn my vision into reality. From design all the way to install, Molly and the entire team went out of their way to listen, share their expertise and advise. I have the MOST beautiful spaces and what a pleasure this project was. I can’t begin to describe how happy I am with both the service and product offered by Panda Kitchen and Bath professionals. Give them a call, you will be glad you did!
My kitchen was transformed into a picture out of better homes and garden. LOVE IT!!!!!
Molly was awesome! She made a suggestion on the best counter top in the store for my new floor and she was right. After wasting hours looking at various granite slabs we went with her idea. Trust her. Plus it was under our budget. Very professional installation. We are very pleased.
Excellent people to deal with, straight talk, good prices
It was a joy to do business with their sells staff. Plenty of options to choose from and once decisions made scheduling of installation was arranged. The installation went as planned with no hang ups. Installers knew their job and did it well.
The work was done in a timely manner. The finished product was exactly what I had been promised. The service from beginning to end was fantastic!
Our experience with Panda Kitchen and Bath was wonderful. May was more than helpful with every step of the process, and was always available to answer any questions or address any concerns. We were even able to meet with the fabricators first hand prior to having the counter-tops cut to select which areas of the granite slabs to be used where. The install team did an amazing job and we love the look of our finished kitchen. I would highly recommend using this wonderful local business.
A painless, total transformation
The entire process was fun and easy, from design meetings with Molly, numerous showroom visits bothering Mae, efficient installation, right down to the final granite seal with Jay. The entire house looks different, with a happy kitchen!
Total kitchen renovation
Two years ago we used Panda to redo both our bathrooms. The experience was just great and when we decided to redo our kitchen we of course chose Panda. The design work process was perfect. Very easy to work with and they customized the kitchen to meet all our needs. The installation was great as well. Our kitchen was a total redo and we couldn’t be happier with the final results. We gladly recommend them to our friends.
Great Design, Accommodating, Great Value!
Every stage of the process from early discussions to final design, to installation and problem solving with elements of our renovation was handled positively and professionally by Molly, May, and Jay. I am recommending them to everyone I see!
Satisfaction with Panda Kitchen
The quality of the cabinets is superior to those of the competitors. The cost is also very reasonable. Excellent customer service by May and her team.
Cheryl and Danny Gibson
Fantastic service, quality product and installation.
Molly was very professional and was able to work with my custom built vanity and measurements to propose the perfect bathroom vanity and counter top at a reasonable price. Installers were most courteous and did a wonderful job installing the unit. Couldn’t be more pleased.
Panda made our kitchen dreams come true! May always went above and beyond with service and response. She made a fantastic layout that we didn’t even realize was possible. The installers were clean, fast and precise. We have recommended Panda to many friends and family and would use them again for any of our needs, no hesitation.
Timothy & Jennifer Hebner
Working with Molly was a pleasure. Her knowledge and professionalism was excellent. I will recommend Panda to all my friends and family. She made my dream of a new kitchen come true.
Mr. & Mrs. Womack
Excellent customer service, quality products and an overall wonderful experience!
Working with Molly at Panda K & B has been an awesome experience. She was there with me throughout the entire process always willing to give feedback when needed. Our kitchen design is amazing!! She offered an impeccable customer service experience. The products and service are of high quality. Everyone had a great work attitude. (Thanks to Jay and the hard working installers). We would recommend Panda Kitchen and Bath to everyone. Thanks for everything Molly! We love our new kitchen immensely!!
Great People to Deal With!
This was our second purchase of granite from Panda. They provide a very relaxed experience for the customer with no pressure. The staff are very knowledgeable and will work with the customer to provide the service and product they want. If in the market again for granite, I would return to Panda. We are very pleased with our latest purchase and have had multiple compliments on the beautiful granite and installation they did.
Arden & Shelly Meissner
Love my new kitchen from Panda
It is a great feeling to be 100% satisfied with big purchase decisions. From the beginning of my project to the end, I was in great hands with Molly who understood my goals, and helped steer me away from bad decisions and helped me make good ones. Molly stays in touch and keeps you updated on the project throughout and follows up afterwards. Jay and the install team were great. They are very respectful of your home and are very fastidious about their work. My granite fits perfectly and looks wonderful. I get lots of compliments on the new kitchen and I’m very happy with the results.
Great service….very patient with me and the mortgage co. The cabinets and countertop looks awesome. My husband is very pleased. The guys were very professional. They arrived between the appointed time to install cabinets. They explained my warranty, opened and closed all cabinets and drawers to make sure they were working properly.
Great service till the end!
We had many options for choosing our granite and really loved May and the service she gave us. Felt prices were very fair and she was very thorough and made sure we were happy.
Great overall experience
I would not hesitate to recommend your company to anyone interested in having their kitchen remodeled.
GREAT PRODUCTS, SERVICE, AND PRICE!!!!
We love our new kitchen!!! We shopped around and Panda beat everyone! Richmond Team is GREAT! Products are top Quality! Great Prices! Awesome Service and Installation!!! I will recommend them to anyone looking to improve their Home! They were on time, Neat, and know what they are Doing!!! Fantastic Job!!! From Sales to Finished Product!!! Excellent Experience !!! Thank You May, Molly, and the whole team!!!
We want you and the Kitchen & Bath Expo staff to know how pleased we are with the June installation of our marble kitchen counter tops and bathroom cabinets with granite counter tops your firm provided. We were able to choose the most beautiful materials, quality cabinets, excellent advise, the best craftsmen and the most efficient and prompt time frame of all our renovation projects. Richmond is fortunate to have such a quality source as “Panda.”
Carol & Marice Menefee
Wonderful Service and the price was great.
May really listens to what you want and delivers above and beyond expectations.
Aurica Casey Green
Wow! Great service and prices! We love our beautiful kitchen. We love everything. When we have guest over they are blown away by the design, cabinets quality and the granite. We have been refering family and friends to Panda Kitchens and bath.
James Sharon Jackson
Great Service for a competitive price
We are very happy with the service that was provided, and are super happy with the counter tops we received. Molly was very helpful and walked us through every step of this process.
Allie & Sebastian
Great experience. Prompt communication and delivery..professional installation. Molly is an excellent representative. for your Company.
Our new kitchen is beautiful and works efficiently. Molly was a great help and had some good ideas for resolving problems we had with our old kitchen. The installation was quick and the workers were very professional. Questions I had were resolved before I even asked. I highly recommend Panda Kitchen and Bath.
Kathy & Mike Larue
Excellent quality, great value, wonderful customer service, design, and attention to detail. Some of the finest quality cabinets I’ve seen in decades!!
We went to several places but Panda was the best.
Giles & Joseph Ruth
Absolutely professional, on time and very clean. What a joy to work with and the task was completed in record time. Thank you, Panda!
Everything from start to finish was awesome No high pressure sales, great service and wonderful products and service.
Ken Sylvia Card
Wonderful People! Friendly, polite, and very courteous. I will recommend Panda to all of my friends!
Coutertop selections were affordable for our tight budget. From great service in the showroom, to a clean installation at home. Would recommend them to anyone.
From design to installation, Panda Kitchens-Richmond has been awesome to work with to get my clients the quality and beautiful appearance they are looking for in their new kitchens.
Very accomodating. Good quality, fair price, punctual in keeping their appointments.
Absolutely awesome from start to finish! Best customer service, great installation. A must-use company!
Very pleased with the service and the finished product. The easiest part of a multi-project renovation! Molly was great to work with and our cabinets are beautiful! The installation crew did a quality job and thought of every detail. Good value and customer service-felt so easy getting a great kitchen!
James Thomas and Mary Beth Woolfolk
Great price and outstanding customer service. Great selection and high quality cabinets and counter tops.
Panda Kitchen was absolutely wonderful to work with! They took care of all our design needs, measurements, coordinated installation with our builder. They went above and beyond to make sure everything was perfect!
From the day I came in the store, I have been welcomed and guided in my selection of granite, at a reasonable price. The service and installation was very professional. It was completed in one day with sealing done the next day. It looks beautiful!
May was great in helping us design the kitchen layout and then the demolition and installation went like clock work.
Great experience! Wonderful service at Kitchen & Bath Expo. Convenient showroom location, quality product, knowledgeable and friendly staff. Wound definitely recommend to others.
Just wanted to let you know that I have been so incredibly impressed with your products and service at Panda. My cabinet is fixed and improved and Jay checked the rest of the kitchen for any further problems.
Thank you and the group for everything! I am constantly raving about how great it is — and planting seeds in my homeowner friends’ heads about kitchen remodeling with you guys. I know several plan on reaching out to you when they get around to their kitchens and bathrooms.
Thanks again. With all the home improvements I’ve been doing, your company has been the easiest, most reliable, and helpful group to work with.
Well done and a very professional experience. All phases of the project on time and as planned. You will not be disappointed.
Paul and Mary Smith
Creative Staff, Super Service!
Molly completely redesigned my kitchen and made it so much more functional and beautiful. I am so impressed with the service and you just can’t beat the price. I would recommend Panda Kitchen to anyone.
A wonderful company to deal with. My cooktop was damaged during installation ( very rare for this to happen) and they quickly made arrangements to replace it.
Design ideas very helpful. Great service. Very happy.
On time, precise, considerate of customer needs. The estimate was a bit more than other quotes, but the product and complete service was well worth the little bit more in cost. Very happy with the decision to business with Panda Kitchen and Bath. If I had another project to do, I would choose them again!
We searched for years to find granite counter tops for our kitchen and baths. We could not find any that we liked or a company that we would trust. We saw the advertisement for Kitchen and Bath Expo in a local business advertisement flier. We decided to give it one more time and Wow we are glad we did. From the minute we entered the showroom until the installation was completed, we were blown away by the quality of the product and the expert installation. We were treated like we were more than a customer, we felt as though we were truly appreciated and were given the ultimate in attention. We are so excited about our kitchen counter tops and could not be more pleased. We would never go anywhere else. Bathrooms are next!
Robert and Debbie
I choose Kitchen and Bath Expo every time I do a kitchen or bath remodel requiring cabinets and tops. The overall value is unparalleled.
The job was great and the service was wonderful. May was extremely good to work with. She helped me get what I needed at a price I could afford. May deserves commendation for her diligent efforts. Jay was at the job everyday to insure that everything went well. When there was an alteration to the job they took care of them. Thanks again.
Easy and great service. We love our new kitchen, it’s both beautiful and functional. Molly was always available. The weekend hours were great so my husband could be apart of the process. I couldn’t be happier.
We recently had granite countertops and backsplash installed in our 55-year-old kitchen, on the original cabinets because we wanted to preserve them. The entire experience was pleasant, from Molly’s friendly and helpful demeanor in the showroom to the final sealing by Jay. Panda was recommended to us by our next-door neighbors, and we will be recommending them to anyone we meet who is interested in upgrading their kitchen.
Danny & Kelly
My kitchen and powder bath are absolutely gorgeous!!!! This was the first place I looked and ultimately, after many other showroom visits, where I made my purchase. The quality of the cabinets is top notch. Working with May was a delight. She was very knowledgeable and understanding in accommodating my construction schedule. I observed in amazement as I watched the installation team. Their work ethic was impeccable. I am a very detailed and particular person, they met and exceeded my expectations. I could not be more pleased with my choice. Thanks so much for the pleasant experience.
Nice work! Service was on time and efficient. Tops look great!
I am completely satisfied with the sales, service and installation I received. The sales person was knowledgeable, kind, and helpful during the stone selection process. She was also very thorough in explaining the steps from sale to installation. The installation went very well. The crew worked fast and very coordinated. The result is a perfect new counter top.
I thought they did a wonderful job! They were on time and responsible and very reasonable on the price. I have been doing business with these people for a little while and every time we do any kind of business they do a great job. It seems like everything goes according to plan they are one of the best in their business!
We are very pleased with our new counter tops. May was wonderful to work with. Jay is a master at insuring the new counter top fit perfectly. I recommended Panda to everyone.
I want to thank you for my kitchen. It looks great. You can see the quality in these cabinets from the easy close drawers to the custom look of the cabinets. They are really built exceptional.
The workers were very courteous and professional. They showed up on time and finished on time, Jay was great to work with. He made sure everything was done right. I especially want to thank Molly, She was friendly and helpful, and helped decide when I couldn’t make up my mind.
I can’t say enough about how wonderful everyone was to work with. I would highly recommend them to anyone looking for new cabinets at a reasonable price.
May at kitchen and bath expo was such a pleasure to work with throughout the whole process! She walked us through every step and was there to answer all of our questions. She really went above and beyond! Jay took the template and was there for installation. He was great and very helpful! Even when we ran into a snag regarding our plumbing he helped with a quick solution. The final product is just what we were hoping for. I would definitely choose Panda again and recommend to friends!!
Great product. Great price. Incredible custom design. I have used this company on three separate houses, and I anticipate using them again.
Great value, wonderful customer service, design, and attention to detail. Some of the finest quality cabinets I’ve seen in decades!!
I have worked with Molly Baldridge at Panda Kitchen and Bath for many years. Molly has been an incredible asset to my company’s aesthetic and has continually provided beautiful kitchen and bathroom designs for our projects. She is attentive, detail-oriented, and an all-around incredible designer! I am looking forward to a long-lasting relationship with Molly and Panda!